Real estate
AI chatbot for real estate agents — answers property questions 24/7
Maintenance fees, viewings, valuation requests — capture leads even outside office hours
An AI chatbot for real estate agents automates routine property questions — square meters, prices, maintenance fees, viewing times, neighborhood info — and captures leads 24/7. Over 50% of property browsing happens outside business hours when agents usually don't reply — the chatbot covers these moments and prevents leads from going to competitors.
50% of property browsing happens outside business hours
Sample questions the bot answers — Real estate
The bot learns from your business materials and answers naturally around the clock. Here are typical customer questions in this industry:
“What's the monthly maintenance fee?”
“Does the unit include a balcony or yard?”
“Are there parking spaces in the building?”
“When can I view the property?”
“Can you give me a valuation for my apartment?”
“What's the level of local schools?”
“Are public transport connections good in this area?”
“What renovations are planned in the building?”
“What's the debt portion of the unit?”
“Is this a good apartment for a family with kids?”
What the bot automates in this industry
Providing property details
The bot knows your listings' floor plans, maintenance fees, debt portions, and other details. Answers precisely about specific properties.
Booking viewings
The bot suggests available viewing slots and collects the customer's contact info. Confirmation is emailed to the agent, who can finalize the booking.
Valuation requests
Customers considering selling can request a valuation through the bot. The bot collects details (address, size, condition, photo) and routes to the agent.
Neighborhood information
The bot answers about local schools, shops, public transport, and other neighborhood life — helping the customer judge if the area fits them.
Common challenges — and how the bot solves them
Viewings happen on weekends — during the week, lots of questions pile up that the agent can't answer in time
The bot answers immediately 24/7 — the customer gets a response before moving on to another agent.
Customers can't reach the agent after hours → switch to a competitor
The bot collects contact info and books viewings even while the agent sleeps.
The same "maintenance fee?" or "is there a balcony?" question for every listing
The bot knows each listing's details — answers in seconds, saving the agent hours.
Recommended plan for this industry
Recommendation
Kasvu — 39 €/kk
Real estate agents usually have multiple listings and lots of questions — the Growth plan (€39/mo, 2,000 conversations, analytics) is a good fit. Large brokerages with dozens of listings should consider the Business plan.
Frequently asked questions
Can the bot know the details of every listing?+
Yes. Upload each listing's brochure (PDF, property manager statement, building info) to the dashboard, and the bot learns them. Alternatively, the bot can read your listings on Etuovi or Oikotie directly.
Can the bot update when properties sell?+
Yes. Mark a listing as "sold" and the bot stops answering questions about it. Add new listings with one click.
Can the bot route inquiries to the right agent?+
Yes. Based on the listing, the bot knows the responsible agent and routes inquiries to their email. The Business plan also supports team rules.
What if a customer wants a valuation?+
The bot collects the needed details — address, size, type, condition, photos — and sends them to the agent. Response time drops, and the customer gets a fast signal.
Is the bot GDPR-compliant for handling customer messages?+
Yes. AI Chatti stores conversation history in the EU (Frankfurt). You can set retention periods, and customers can request deletion at any time.
Can the bot integrate with DOM or Etuovi?+
The Growth and Business plans offer custom integrations with agent systems (DOM, Etuovi, Oikotie). Even without integration, the bot can still answer using manually-uploaded property data.
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