Restaurant & cafe
AI chatbot for restaurants — handles reservations and menu questions
Reservations, menu, allergens, opening hours — all automated, freeing staff for guests
An AI chatbot for restaurants and cafes automatically answers the most common customer questions: opening hours, weekly lunch, menu allergens, reservations, and special diets. Finnish restaurants report that up to 60% of phone calls and social media messages are repeat questions — the chatbot handles them without interrupting staff.
60% of restaurant customer questions are the same recurring ones
Sample questions the bot answers — Restaurant & cafe
The bot learns from your business materials and answers naturally around the clock. Here are typical customer questions in this industry:
“What are today's opening hours?”
“Do you have gluten-free options?”
“Can I reserve a table for five on Saturday at 7pm?”
“Do you serve vegan food?”
“What's the weekly lunch?”
“Do you have a kids' menu?”
“Is the terrace open?”
“Do you accept group reservations?”
“Is the restaurant family-friendly?”
“Can I pay with lunch vouchers?”
What the bot automates in this industry
Initial reservation handling
The bot collects reservation details — date, time, party size, special requests — and either confirms via your booking system or forwards to staff.
Menu and allergens
The bot knows exactly what's in every dish: ingredients, allergens, vegan and gluten-free options. Answers precise questions without mistakes.
Opening hours and special days
The bot knows both regular and special-day hours (holidays, summer breaks). Easy to update from the dashboard.
Events and seasonal menus
The bot tells about weekly offers, upcoming events, and seasonal menus — guides visitors to book before places fill up.
Common challenges — and how the bot solves them
Phone calls during peak meal times interrupt the kitchen and dining room
The bot handles questions online — the phone only rings for truly urgent cases.
Allergy questions need precise, error-free answers
The bot knows the menu ingredients precisely — no mistakes, no misunderstandings.
Lots of reservation questions evenings and weekends with limited staff
The bot takes reservations 24/7, freeing floor staff to focus on guests on site.
Recommended plan for this industry
Recommendation
Perus — 19 €/kk
For a single restaurant, the Basic plan (€19/mo, 500 conversations) is usually plenty. For chains or multi-location operators, we recommend the Growth plan (€39/mo).
Frequently asked questions
Can the chatbot answer on Facebook Messenger or Instagram?+
AI Chatti primarily offers a website chat widget. Social channel integrations are coming later — for now we can route social messages to the same knowledge base via auto-forwarding.
What if a customer wants to book a table for more than 10?+
The bot detects group reservations and routes them to staff by email — group bookings usually need a human due to special menus and seating logistics.
Can the bot integrate with our booking system (Resmio, TableOnline)?+
Yes. The Business plan includes custom booking-system integrations. By default the bot can capture reservation details and email them, or link directly to your booking system.
How do I update the menu in the bot?+
Upload the new menu (PDF, Word, or text) to the dashboard, and the bot learns it automatically in 1–2 minutes. You can also update the weekly lunch directly in a text field.
How many restaurants can I attach to one subscription?+
Basic plan: 1 widget (1 restaurant). Growth: 3 widgets. Business: unlimited — suits chains where each location has its own page and chatbot.
Does the bot work on mobile?+
Yes. The widget is responsive across mobile, tablet, and desktop. Customers find the bot in the corner (right or left — your choice).
Ready to try AI Chatti?
60-second setup. 30-day free trial, no credit card. Finnish-language support.
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