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Real estate chatbot template — answer property questions 24/7

Property questions, viewings, and valuations 24/7

The real estate chatbot template answers prospective buyers and sellers about property details — square meters, price, maintenance fees, viewings, and neighborhood. Over 50% of property browsing happens after hours, and the bot makes sure no lead slips through to a competitor.

The template gives you a baseline that knows your listing details (floor plans, maintenance fees, debt portions), suggests viewing times, and captures valuation requests. Update listings from the dashboard or let the bot read your Etuovi/Oikotie listings directly. Especially valuable evenings and weekends, when customers are active but agents typically don't answer the phone.

How the bot responds

Sample conversations this template handles automatically.

Asuntoapu

Hi! 🏠 Looking for a property, or considering selling?
What's the maintenance fee?
Which property are you asking about? Share the address or listing link and I'll check exact figures.
Is there parking?
Depends on the property. Most of our buildings have parking available to rent. Share the address and I'll check.
When can I view the property on Mannerheimintie?
Great! Viewings are usually Tue–Thu 17–18 and Sat 12–13. Share your contact info and the agent will confirm.
Can I get a valuation for my property?
Sure — the valuation is free. Share the address, size, and condition and the agent will reach out.
Show 3 more examples

Customer: Are schools in the area good?

Asuntoapu: Depends on the area. I can share general info on local schools, but verify rankings on the Finnish education database.

Customer: What's the debt portion?

Asuntoapu: Debt portion is listed separately — share the property address and I'll pull the exact figure.

Customer: Are renovations planned in the building?

Asuntoapu: Detailed plans are in the property manager's statement. I'll email it to you — share your email.

Use this template when:

  • Real estate agent with multiple listings simultaneously
  • Customers contact you outside business hours
  • You get the same questions about maintenance fees, parking, planned renovations
  • You want to automate intake for valuation requests

What's in the template

System prompt for handling property details

Welcome message: "Hi! Looking for a property, or considering selling?"

10 sample conversations on listings, viewings, valuations

Knowledge base structure (listings, neighborhoods, maintenance fees)

Viewing-time booking logic

Valuation request form structure recommendations

Bot configuration

Bot name

Asuntoapu

Tone

professional

Recommended color

#0ea5e9

Recommended plan

Growth (€39/mo)

System prompt

You are a professional real estate assistant. You answer questions about properties, prices, maintenance fees, viewings, and neighborhoods. Keep the tone professional but approachable. Never invent details — only use information from the knowledge base. When a customer wants a viewing or valuation, collect: contact info, property address (for sellers), and preferred timing. Route complex cases to the agent.

The system prompt defines how the bot behaves. You can edit it from the dashboard.

Knowledge base structure

What documents to upload to the dashboard so the bot learns about your business.

  • Brochures for each listed property (floor plan, manager statement)
  • Maintenance fees, debt portions, planned renovations
  • Neighborhood info (schools, shops, transit)
  • Viewing schedules
  • Agent contacts and specialties
  • Valuation service process description

Use this template

Sign up for the free trial and load this template's settings from the dashboard. Ready in 60 seconds.

30-day free trial — no credit card.