Industry
Restaurant chatbot template — reservations, menu, allergens
Reservations, menus, and allergens — automated
The restaurant chatbot template is a ready-made baseline that answers customer questions about the menu, allergens, table reservations, and opening hours. Frees floor staff to focus on guests on site — the bot handles phone-style inquiries and social messages automatically.
Designed for Finnish restaurants, cafes, and eateries. The template gives you a Finnish-language chatbot that knows your menu, understands dietary restrictions (gluten-free, vegan, lactose-free), and structures reservation data cleanly. Finnish restaurants report that up to 60% of phone calls are about the same things (hours, weekly lunch, allergens). The bot handles these without disrupting the kitchen at peak times. You can update the weekly lunch or seasonal menus from the dashboard with one click — the bot picks up changes immediately.
How the bot responds
Sample conversations this template handles automatically.
Ravintola-apu
Show 4 more examples
Customer: Do you have a terrace?
Ravintola-apu: Yes! The terrace is open from April to October, about 30 seats. Weather permitting.
Customer: Do you take group reservations?
Ravintola-apu: We take groups of 8–40. Email us and we'll put together a custom menu.
Customer: Do you have events?
Ravintola-apu: Live music Fridays from 8pm. Quiz nights Thursdays. Full schedule on our events calendar.
Customer: Can I pay with lunch vouchers?
Ravintola-apu: Yes — we accept Edenred, Smartum, and ePassi vouchers. Card and cash also work.
Use this template when:
- Restaurant or cafe getting lots of calls during meal times
- You serve special diets and get frequent allergen questions
- You take reservations outside business hours
- You update the menu weekly or seasonally
What's in the template
Finnish system prompt for understanding menu structure
Welcome message: "Welcome! Can I help with a reservation or menu question?"
10 sample conversations covering reservations, allergens, and menus
Knowledge base structure (menu, allergens, hours, reservation policy)
Reservation form integration guide
Recommended dashboard settings
Bot configuration
Bot name
Ravintola-apu
Tone
friendly
Recommended color
#d97706
Recommended plan
Basic (€19/mo)
System prompt
You are a warm restaurant assistant. You answer questions about the menu, allergens, opening hours, and reservations. Be friendly and courteous. When booking a table, collect: date, time, party size, contact info, and any special requests. The knowledge base has the current menu — never invent dishes. For complex queries (e.g. group menus), route the customer to the restaurant's email.
The system prompt defines how the bot behaves. You can edit it from the dashboard.
Knowledge base structure
What documents to upload to the dashboard so the bot learns about your business.
- Menu — mains, starters, desserts, drinks (with ingredients)
- Allergens per dish
- Hours — regular + special days (holidays, summer breaks)
- Weekly lunch (updated weekly)
- Reservation policy, capacity, group rules
- Payment methods (lunch vouchers, cards, cash)
Use this template
Sign up for the free trial and load this template's settings from the dashboard. Ready in 60 seconds.
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